🐾

Pal Feelings

Memory · Emotions · Fun — the game that builds emotional intelligence while kids play

✓ No ads
✓ No data collected
✓ Ages 4–12
✓ SEL aligned
from KindredPal
Getting Help

🛠️ Support

✓ Having a problem? We're here to help.

Email us at support@kindredpal.com and we'll respond within 1–2 business days. Please include your device type (iPhone/iPad/Android) and a brief description of the issue.

App won't load or keeps crashing

Try these steps in order:

  • Force-close the app and reopen it
  • Restart your device
  • Delete and reinstall the app from the App Store (your progress is saved)
  • Make sure your device has the latest iOS/Android update installed
  • If the issue persists, email us with your device model and iOS version

Lost my progress / data disappeared

Progress is saved locally on your device. If you deleted and reinstalled the app, progress may have reset. We're working on cloud save for a future update. If you believe data was lost unexpectedly, email us and we'll investigate.

👑 Premium purchase issues

If you purchased premium but it's not showing as unlocked:

  • Go to My Pals screen → tap "Already purchased? Restore here"
  • Make sure you're signed into the same Apple ID used for the original purchase
  • If the restore button doesn't work, email support@kindredpal.com with your Apple ID receipt and we'll resolve it manually

Requesting a refund

Refunds are processed by Apple, not by us directly. To request a refund:

  • Go to reportaproblem.apple.com
  • Sign in with your Apple ID
  • Find the Pal Feelings purchase and select "Request a Refund"
  • Apple typically processes refunds within 48 hours
Common Questions

❓ FAQ

What age is Pal Feelings designed for?
Primarily ages 4–12, with the sweet spot being 6–10. Younger kids (4–5) enjoy it with a parent. Teens often find the Speed and Mirror modes genuinely challenging too. Rated 4+ on the App Store.
What is SEL and why does it matter?
SEL stands for Social-Emotional Learning — the ability to recognize, understand, and manage emotions. It's now part of the curriculum in 27 US states and is strongly linked to academic success, better relationships, and mental health. Pal Feelings builds SEL skills through memory gameplay, making it genuinely educational without feeling like homework.
What's included in the free version?
The free version includes Classic mode, Levels 1–10, the Panda pal, Feeling of the Day, and daily streak tracking. It's a fully playable, enjoyable experience with no time limits or forced ads mid-game.
What does the $7.99 premium unlock?
Premium is a one-time purchase that unlocks all 9 pals, all 4 game modes (Classic, Speed, Mirror, Story), unlimited levels, the full Parent Dashboard with SEL skill tracking, Daily Challenges, Emotion Journal, and zero ads forever. No subscription, no recurring charges. Includes Family Sharing.
Does it work on iPad?
Yes — Pal Feelings supports iPhone and iPad. The layout adapts to larger screens automatically.
Is there a classroom or school version?
We're building a Classroom Edition with teacher dashboards, class codes, and district licensing. Email schools@kindredpal.com to join the waitlist or discuss pilot pricing.
Does Pal Feelings collect any data from my child?
No. Pal Feelings collects zero personal data. All progress (scores, XP, streaks) is saved locally on your device only and never transmitted anywhere. We have no accounts, no login, no tracking. See our Privacy Policy below for full details.
What does the Parent Dashboard show?
The Parent Dashboard (Premium) tracks 5 SEL skill meters: Emotional Recognition, Working Memory, Self-Regulation, Empathy, and Attention & Focus. It also shows session history, best scores, weekly score charts, and personalized insights based on gameplay patterns.
How do I switch between pals?
Tap "My Pals" on the Home screen. Tap any unlocked pal to make them your active pal. Your chosen pal appears throughout the game and reacts to emotions during play.
What are Emotion Combos?
Combos are special bonuses that trigger when you correctly echo two specific emotions in a row. For example: Happy + Excited = Double Joy (2× score for the round). There are 5 combos to discover — part of the fun is finding them!
Legal

🔒 Privacy Policy

Last updated: March 2026 · Effective immediately
✓ The short version: We collect nothing. Period.

Pal Feelings is designed from the ground up to be safe for children. We do not collect, store, transmit, or share any personal information from any user — child or adult.

1. Who We Are

Pal Feelings is published by KindredPal Inc., a Florida corporation. Contact us at: support@kindredpal.com

2. Information We Do NOT Collect

We do not collect:

  • Names, email addresses, or any personal identifiers
  • Device identifiers or advertising IDs
  • Location data of any kind
  • Usage analytics or behavioral tracking data
  • Camera, microphone, or contacts data
  • Payment information (handled entirely by Apple)
  • Any information from children under 13

3. Data Stored On Your Device

Pal Feelings saves the following data locally on your device only. This data never leaves your device and is never transmitted to us or any third party:

  • Game progress (scores, XP, level reached)
  • Selected pal and unlocked pals
  • Daily streak and session count
  • Emotion practice counts (for the Emotion Journal)
  • Premium purchase status (verified locally)

This data is deleted when you delete the app.

4. No Ads

The premium version of Pal Feelings contains zero advertisements. The free version does not contain any third-party advertising SDKs. We do not use any ad networks and no advertising data is collected.

5. No Third-Party Analytics

We do not use Google Analytics, Firebase, Mixpanel, Amplitude, or any other analytics service. We have no visibility into how you use the app.

6. In-App Purchases

Premium purchases are processed entirely by Apple through the App Store. We receive confirmation that a purchase was made but receive no payment details, card numbers, or billing information. Apple's privacy policy governs the payment process.

7. Children's Privacy (COPPA)

Pal Feelings is designed for children aged 4–12 and complies with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect any personal information from children under 13. Since we collect no personal information from any user, this compliance is built into the product by design.

8. No Account Required

Pal Feelings requires no account creation, no login, and no email address. The app works entirely without any user registration.

9. Changes to This Policy

If we ever change our data practices, we will update this policy and display the new effective date at the top. Significant changes will be communicated through an in-app notice.

10. Contact

Questions about this privacy policy? Contact us:
Email: privacy@kindredpal.com
Address: KindredPal Inc., Florida, USA

11. App Store Privacy Labels

In accordance with Apple's App Privacy requirements, Pal Feelings is labeled: Data Not Collected. We selected "No" to every data type on Apple's privacy questionnaire because we genuinely collect nothing.

Get in Touch

💬 Contact Us

🛠️
App Support
Bugs, crashes, questions
support@kindredpal.com
👑
Purchase Help
Billing & restore issues
support@kindredpal.com
🏫
Schools & Districts
Classroom licensing inquiries
schools@kindredpal.com
📰
Press & Media
Press kit & interviews
press@kindredpal.com

Response Times

We aim to respond to all support emails within 1–2 business days. For urgent purchase issues we typically respond same day. We're a small team building something we care about — we read every email.

Download

📱 Get Pal Feelings

Available on iOS

Download Pal Feelings free from the Apple App Store. Upgrade to Premium for $7.99 (one-time) to unlock all 9 Pals, all game modes, and the full Parent Dashboard.

Free to try · $7.99 to unlock everything · No subscription